Consignment Sale FAQ's

First Time Consignor Registration

Returning Consignor Login


How does it work? The Children's Museum of NH Consignment Sale has two parts. The first is the drop, second the shop. Consignors bring their sorted, organized, hung and tagged items to the drop. Then consigners and anyone else (the public) shops for nearly new, gently used clothing, gear & furniture. There is a pre-sale for consignors, volunteers and new moms, as well as public hours.


Why participate? Consignors earn 60% or more of the revenue from their sold items. All other proceeds from the event benefits the Children's Museum of NH, which delivers playful learning experiences to families throughout the state.


SHOPPING:

Where is the sale located? The Fall/Winter sale, scheduled for September 16 &, will be located at the Hellenic Center, 219 Long Hill Road, Dover NH.

How often do you have these sales? We normally hold two a year, in the Spring and Fall.

Is there an admission fee into the event? No, the Public Sale is free to all shoppers!

What methods of payment will you accept? Currently we accept cash and Visa, MasterCard or Discover. No checks.

Are strollers allowed at the sale? There is no room for strollers at the sale. And some strollers are consigned making it confusing to have strollers brought in. We encourage you to bring a large bin to collect items in as you shop.

Are children allowed at the sale? Children are allowed however, we strongly suggest that you leave them at home if at all possible. Sales can be crowded, and with the racks of clothes kids can be hard to spot.

How can I get into the pre-sale? Consider volunteering for one of our 4 hour shifts and come to the Friday evening pre-sale! You can also distribute flyers for our sale and earn a Friday evening pre-sale pass. Contact us at 603-742-2002 or joy@childrens-museum.org for more information about flyers.

Am I permitted to bring a basket, bag or something else to fill while I shop? You are welcome to bring a basket (laundry or other), bin or large tote to carry your item in during the sale but please no shopping bags. Bags will be checked at the door when exiting the sale. We do not provide bags.

What if I want to purchase a large item? Items may be placed in our hold bay for up to one hour while you shop. If you wish to hold an item, take it to the hold bay where a volunteer will mark the item with your name and the time. If an item is too large to move then find a volunteer to place a HOLD tag with your name and time on the item you wish to hold. Items not claimed within one hour will be return to the floor.

Is everything half price during the Half Price Sale? No, our consignors choose whether or not they want an item to be sold at half price so some items may not be discounted. The tag will indicate whether an item is discounted or not.

Can I hold items for the half price sale? No, that would not be fair to our consignors.


CONSIGNING:

How can I register to become a consignor? You can register to become a consignor by clicking this link New Consignor Registration.You will also need to read the documents on our new consignor registration page.

When is the deadline for entering my items into the consignment system? The deadline to add or make changes to inventory, volunteer shifts and drop-off appointments is Monday, September 11 at 11pm. No inventory may be added after that time. Any changes to your shift or appointment after the deadline must be addressed with the Consignment Sale Manager, who can be reached at joy@childrens-museum.org The system may be accessed to print tags until your drop-off appointment.

How much will I earn on my items? You will earn 60% on all of your sold items (less a $8.00 registration fee). You may earn more by volunteering.

If I consign items, do I have to stay during the sale? No, you do not need to be present during the sale. You MUST come back during consignor pick up to claim any unsold items you want to take back. Any unclaimed items will be considered a donation to the Children's Museum of New Hampshire.

What is the minimum or maximum number of items I can bring? Consginors may sell up to 300 items per consignor number. If you have more than 300 items, you can always open a second account. Consignors need to consign a minimum of 25 items to get into the presale.

What can I consign? We limit our sales to seasonal items (Spring/Summer Items for the Spring Sales and Winter/Fall Items for the Fall Sales). We accept gently used, in season infant, children's and maternity clothing, shoes, accessories, cloth diapers, toys, games, books, music, movies, furniture, bedding and gear.

We cannot accept:
• Out of season clothing
• Out of date clothing
• Items with stains, rips, broken snaps or zippers, missing parts, etc.
• Mens or Womens clothing
• Poor condition or dirty items
• Food
• Stuffed animals
• Safety Items: no car seats, cribs
• Crib mattresses
• Previously used Nursing pillows
• Previously used Breast pumps
• Previously used pillows
• Recalled items ( www.recalls.gov)
Feel free to contact us if you have a question about a specific item.

What happens if an item is rejected? At drop off we will review all of your items. Any item that does not meet our criteria will be set aside and you can take it home then, or if you are unable to stay while we check you in we will set any such items aside. Any set aside items can be picked up at the end of the sale, or donated.

Can I sell clothes that are not for the current season? No. We accept Spring/Summer items for our Spring Sales and Winter/Fall items for our Fall Sales.

Where can I find safety pins and hangers? Safety pins and clothes hangers can be purchased at national discount chains as well as dollar stores. You can find baby hangers for approximately 88 cents per 12 hangers and sometimes cheaper. You may also use a tagging gun. Tags for baby equipment, nursery furniture and toys should be attached in a secure manner with cording, string, or nylon cable ties (cable ties can be purchased at any hardware store, Home Depot sells a package of 100 – 8" cable ties for around $2.95.

I'm not sure how to price my items? Read Tagging Instructions for pricing guidelines.

Will I need an appointment to drop off things? Yes, appointments need to be scheduled here.

Do I have to pick up my items after the sale? No, you can choose to donate your unsold items. Any items you do not want donated must be picked up during the designated Consignor Pick Up Hours. Any items not been picked up during the designated time will be donated.

Where do donated items go? Any item marked for donation will go to carefully selected local charities.

What if I find that an item is missing from my pick up pile? It sometimes happens that items may become lost during the course of the sale. We do our best, however it is not always possible to account for every item. Items lose their tags or mates, toys not secured properly lose pieces. If you are missing items at consignor pick up please let us know so that we can continue to improve the sale.

Can I get tax receipt for my donated items? If you are planning on donating your unsold items, you must select this option when registering your items through your My Sale Manager account. CMNH is not able to issue a tax receipt for consignors who choose to donate their unsold items but do not set this up in their account prior to the sale.

Who is allowed to shop at the Pre-Sale? Only consignors who drop off 25 or more items, volunteers and registered new parents may attend the pre-Sale.

Can I bring my husband/wife/relative/friend with me to the Pre-Sale? You may earn a Guest Pass to the Pre-Sale by consigning or volunteering. CMNH is offering 100 first time parents to shop the presale with a free First Time Parent Pass, this pass allows the parent to bring one guest with them! First Time Parents must preregister here to receive the pass.

Can I bring children to the Pre-Sales/Public Sales? We LOVE kids, however, we would like to strongly encourage NOT bringing children to any of the sales if possible. Please keep in mind that we do not allow strollers during our sales. For your child's safety, parents are asked to keep a very close eye on their children at all times and not let them wander off on their own. Please do not allow them to play with the toys that are for sale. If your child damages an item you will be required to pay for it, it wouldn't be fair to our consignors otherwise.

Do I have to be a consignor in order to volunteer? No. You do not have to be a consignor to volunteer at the sale. Non-consigning volunteers must work at least one full shift prior the pre-sale in order to receive a pre-sale shopping pass.

What will I receive in exchange for volunteering my time? All Volunteers who work at least one 4 hour shift will be admitted to shop the pre-Sale, this is the first chance to shop! In addition, consignors who volunteer will earn an additional percentage of their sales. Click here to register to volunteer!

May I bring my children with me during my volunteer shift? No, for their own safety, children are not allowed during volunteer shifts. It is a very busy time and can be a dangerous place for little ones. It is too difficult to watch out for little ones while we are preparing for the sale.

What if I need to cancel my volunteer shift? If you must cancel your shift we ask that you call or email us to let us know at least 24 hours before your shift. Volunteers are at the heart of our success.

Still have questions? Please feel free to contact us: joy@childrens-museum.org.

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