Museum Experience Guide
The Children’s Museum of New Hampshire (CMNH) seeks a part-time Museum Experience Guide. The Experience Guide is an integral part of our front-of-house team and is a responsible, creative and outgoing individual. They have experience and interest in working with children and have excellent customer service skills. The Experience Guide assists our visitors as they explore our hands on exhibits. They are responsible for providing the highest level of customer service and engagement for visitors. Experience Guides collaborate with other staff members to facilitate meaningful visitor experiences. Successful Experience Guides perform their duties with enthusiasm, imagination, and a passion for helping families create life-long memories.
This is a part-time, hourly position for up to 30 hours a week with the opportunity for additional fill-in hours when available. Candidate must be available to work on Sundays.
Primary Role and Responsibilities
Promote memorable play experiences by directly engaging with children and families to maximize their learning and enjoyment in the museum.
Maintain a clean and safe environment.
Staff daily assigned activities in exhibit spaces.
Prep materials for exhibits, activities, programs and events as well as support educators during scheduled programs and events.
Provide assistance to visitors by answering general questions concerning museum offerings, exhibits and scheduled programs.
High school diploma
Early childhood and/or elementary program/camp counseling experience a plus
Background in one or more of the following areas encouraged: movement, music, storytelling, visual arts, health, STEAM, ropes/challenge course elements and team building
Ability to interact positively with children, adults, and large groups
Ability to engage with a diverse group of staff and visitors
Ability to adapt to unpredictable situations
Ability and desire to learn new tasks quickly and to perform repetitive tasks with high degree of care and accuracy
Ability and desire to contribute ideas and promote a memorable visitor experience
Excellent communication skills
Strong organizational skills and attention to detail
Able to command attention of children and adults and lead activities in group settings
Able to follow through on tasks and to seek assistance from appropriate staff members
Able to multi-task and to remain calm and courteous under pressure
Demonstrates a team approach and is flexible; can adjust to different roles
Essential Physical Skills:
Ability to work one weekend day
Ability to communicate both orally and in writing
Ability to sit at a desk and view display screen for extended periods of time
Ability to access, input, and retrieve information from a computer
Light lifting and carrying (up to 20 pounds), walking, standing and sitting
Occasional bending, kneeling, and reaching
Acceptable eyesight and hearing (with or without correction aids)
To apply, please email a resume and cover letter to firstname.lastname@example.org. In your cover letter, please address the “Responsibilities and Duties” section of the job description and outline how your skill set aligns with our requirements. If a cover letter is not submitted with your resume, your application may not be considered. Thank you for your interest in the Children’s Museum of New Hampshire.
The Children's Museum of New Hampshire does not unlawfully discriminate internally (in its administrative and program operations) or externally (in provision of services) on the basis of race, political orientation, religion, gender, sexual orientation, age, national origin, ethnicity, ancestry, marital status, veteran status, or mental or physical disability or any other status prohibited by applicable law.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour