Hours + Info + Passes

EVERYONE over the age of 24 months is still required to wear a mask, regardless of vaccination status. See below for our full health and safety requirements>>

Children's Museum of New Hampshire
(formerly Children's Museum of Portsmouth)
6 Washington Street
Dover NH 03820
Phone: (603) 742-2002 (please note at this time we prefer being reached through email)
Fax: (603) 834-6275

Email: questions@childrens-museum.org


ADMISSION PRICES
$11 – adults & children over 1 year of age
$9 – seniors age 65+
No charge for Children's Museum of New Hampshire members and children under age 1
Your paid admission is good for one timed play session. Guests of CMNH Members receive a 10% discount off admission when visiting the museum with CMNH members.

We're asking that all visitors reserve and pre-pay for a date and time for their next visit to the museum

EVERYONE over the age of 24 months is required to wear a mask. See below for our full health and safety requirements>>

Morning & Afternoon Play sessions are available:

Tuesdays 9am-Noon or 1-4pm
Wednesdays 9am-Noon or 1-4pm
Thursday 9am-Noon or 1-4pm

Fridays 9am-Noon or 1-4pm
Saturdays 9am-Noon or 1-4pm
Sundays 9am-Noon

We close the museum between play session to clean

Online registration can be done 10 days in advance, so for example every Sunday is when dates for the following week start to open for reservations.

Please reserve for the exact number of people attending. We use this information to limit the number of guests per play session, so don't just reserve one spot for yourself.


PLEASE READ PRIOR TO PURCHASING/RESERVING

We are asking visitors to Pre-Pay admission when they reserve their "play session" online. A play session refers to the date and time of your visit. Most days we have two play sessions, one in the morning and one in the afternoon (Sundays only has a morning session).

Museum Members are always free, but they must still reserve their play session online prior to arriving. To receive your Member discount, please follow the directions and first "Register" on the ticketing page (you only need to register once - please use the same name and email you used when you signed up for your Membership) and then "Sign-in" before adding anything to your cart. Please remember to bring your Membership card to the museum.

Discounts - If you'd like to use any discounts to pay for admission, please still reserve your play session online for free and follow the directions for reserving with discounts. We will confirm your discount at the door and accept payment then. Common discounts include Military families, EBT cardholders, Library passes, ASTC or ACM reciprocal museum members, etc.) EXCEPTION: Some discounts have promo codes on them, so if you see a promo code on your discount pass, etc, please select the regular "Adult", "Child", etc price types instead of the ones that say "Adult w/discount (will pay at door). Then enter the promo code in your shopping cart to receive your discount.

Refunds are not available unless: A guest is unable to visit due to an illness, and we are unable to reschedule their visit. In that instance, we will refund any payments if you notify us in advance of your scheduled visit. Please email questions@childrens-museum.org.

PLEASE NOTE that your reservations are specific to the date and time you reserved. If you need to visit another date/time, please contact us - your tickets are not transferable to any other date/time unless you notify us and we reschedule for you: questions@childrens-museum.org


Tuesday, July 27

July27 9am July27 1pm

Wednesday, July 28

July28 9am July28 1pm

Thursday, July 29

July29 9am July29 1pm

Friday, July 30

July30 9am July30 1pm

Saturday, July 31

July31 9am July31 1pm

Sunday, August 1

Aug1 9am

Tuesday, August 3

Aug3 9am Aug3 1pm

Wednesday, August 4

Aug4 9am Aug4 1pm

Thursday, August 5

Aug5 9am Aug5 1pm

Friday, August 6

Aug6 9am Aug6 1pm

Saturday, August 7

Aug7 9am Aug7 1pm

Sunday, August 8

Aug8 9am

ADMISSION PRICES

*$11 – adults & children over 1 year of age
$9 – seniors age 65+
No charge for Children's Museum of New Hampshire members and children under age 1

Your paid admission is good for one timed play session. Guests of CMNH Members receive a 10% discount off admission when visiting the museum with CMNH members.

Admission Passes*: Passes can be purchased for gift-giving at $11 each online or in person at the museum. Passes will be emailed to the purchaser in the form of e-tickets. These passes do not expire.

Please note: Even if you have purchased an admission pass here through us, you STILL need to go online and reserve the date and time you wish to visit the museum. When reserving your day/time, please choose the "Adult w/discount (will pay at door)" price type. Please present your pass when you arrive at the museum.

Bulk Admission Pass Discount: Receive a 25% discount when you purchase 50 passes or more.


The Details:

MAXIMUM OCCUPANCY each play session is capped at 25% of the museum's capacity.

EVERYONE MUST RESERVE A DATE/TIME & PRE-PAY ONLINE: All visitors (including Members) must make reservations for their visit online. Members and those who are using a discount to help pay admission won't have to pre-pay, but they STILL need to reserve spots. Online registration can be done 10 days in advance, so for example every Sunday is when dates for the following week start to open for reservations.

I NEED HELP! If for whatever reason you are unable to reserve your spot or pre-pay, please email us at questions@childrens-museum.org. We prefer being contacted by email, but if you need to speak to us over the phone, please call and leave a message at 603-742-2002. Calls left Sunday - Tuesday will be returned on Wednesday for reservations that coming Thursday - Saturday. Calls left on Wednesday will be returned on Thursday.

MUSEUM MEMBERS:

  • Please first "Register" and then "Sign-in" in the upper right hand corner of the ticketing page (these appear after you click on the date/time buttons above). You only have to register once. When registering for this site, please use the same name and email you used when you signed up for a Membership.
  • Then add your ticket types (Adult, Child, Child under 1, or Senior) to your cart. Your member discount will appear when you view your cart (if your discount doesn't appear, please email us at questions@childrens-museum.org). Please remember to present your membership card when visiting.

DISCOUNTS:

If you have a discount of any kind besides a CMNH Membership (see here for discount information) such as Library passes, ASTC or ACM museum member from another museum, EBT cardholders, or Military:

  • Choose the "Discount" options (Adult w/discount, Child w/discount, Senior w/discount) and we will process your admission, with proof of discount, when you arrive at the museum. EXCEPTION: If you see a promo code on your pass/flyer, choose the Adult, Child, Senior price types - not "Adult w/discout" etc., then add the promo code when you get to the shopping cart.

MASKS: What if I or my children are unable to wear a mask? For those visitors who are unable to wear a mask due to a medical or mental health issue, we are offering a special time for them to visit (scheduled periodically based on interest and if safe to do so). If you need to visit without a mask on that date/time, please email Neva Cole at neva@childrens-museum.org.

See more FAQs below.

Our staff is always available to answer questions by email: questions@childrens-museum.org.


Before you visit

By reserving tickets to visit the Museum, you are agreeing to follow our health and safety guidelines, including:

  • Do not visit if you or anyone in your party is sick or experiencing symptoms of COVID-19
  • Visitors over the age of 24 months must wear a mask over their mouth and nose at all times in the Museum. Gaiters and bandanas do not qualify as acceptable face masks. If you or your child are unable to wear a mask due to a medical or mental health condition, or disability, we are offering a special time for these families to visit (scheduled periodically based on interest and if it is safe to do so). Please email neva@childrens-museum.org if you wish to learn more. Please note that all visitors other than the ones mentioned above must still wear a mask over their mouth and nose at all times inside the Museum.
  • Follow all safety signage in the museum.
  • Keep more than 6-feet physical distance from staff and other visitors not in your group.
  • No food or drink, other than water or baby bottles, is permitted anywhere inside the museum or on the Play Patio. Breast feeding is always welcome.
  • Adults are expected to help children follow the rules.
  • We ask that visitors stay with the individuals they are visiting with. A visitor group is defined as the 7 or fewer individuals that you have reserved tickets for.
  • We reserve the right to refuse admission or ask people who are sick or not following the rules to leave the museum.

SPECIAL NEEDS FRIENDLY

The Children's Museum of New Hampshire believes an accessible and inclusive museum must address each visitor's experience, making the Museum's facilities, offices, exhibits, services, programs and staff welcoming to all. MORE INFO HERE

STROLLERS

For everyone's safety, the use of strollers is not permitted inside the Children's Museum of New Hampshire.

EATING

No food or drink, other than water or baby bottles, is permitted anywhere inside the museum. Breastfeeding is always welcome anywhere inside the museum.

FOOTWEAR POLICY

For health code reasons, all visitors must wear some type of footwear inside the museum. Socks and bare feet are not allowed.

PREVIEW

Preview your visit to the Children's Museum of New Hampshire by checking out our blog, YouTube channel, Instagram, Facebook page or Twitter feed!

MORE TO DO IN DOVER

There is plenty to explore just outside the doors of the Children's Museum of New Hampshire. Dover is a vibrant, historic city with dozens of great restaurants, unique shops, public parks, historic sites and more. Check out the following web resources to help you plan a whole day or weekend in Dover when your family visits our museum:
Greater Dover Chamber of Commerce
Dover Main Street
VisitNH.gov
Woodman Institute Museum



"The kids had a great time. Everything was very clean. They had plenty of hand sanitizer stations and with the decreased number of people allowed in, it felt very safe."

– Cassie Stelmach

DIRECTIONS

See the map below. If you are using a GPS, please program in the following address that will take you directly to city metered parking spots on an adjacent street: 10 Henry Law Avenue, Dover NH 03820. See more detailed driving directions here.

The Children's Museum of New Hampshire, 10 Henry Law Avenue, , Dover, NH, 03820, US,

PARKING

The Museum does not have a designated parking lot. All parking for the Museum is through the town of Dover. Here are your parking options:

METERED PARKING WITH PROGRESSIVE PRICING
Available Mondays through Saturdays, 9am-8pm at $1/hour for the first two hours, increasing to $2 per hour for the third and fourth hours. After four hours, rates increase to $3 per hour. There are ample metered parking spots along Henry Law Park (Use 10 Henry Law Ave for GPS), along Washington Street (Use 6 Washington Street for GPS), or along Central Avenue and other downtown streets. Parking on weekdays after 8pm and Sundays are free.

ORCHARD STREET PUBLIC PARKING GARAGE
45 Orchard Street, Dover
This lot is a short 4 minute walk to the Children's Museum of NH. Metered spaces are available for hourly users on the bottom floors, with the upper floors reserved for monthly permit holders. The hourly rate is $1, and payment is required 24 hours a day, 7 days a week, including holidays. Visitors can pay at the meters in the garage or use the Flowbird smartphone app.

PARKING TOKENS
As an amenity to our guests we sell the city of Dover's pre-packaged bags of 26 parking tokens for $5 at no mark-up. They are for sale at the front desk during normal business hours as available. That will give you about a 30% savings off the current rate. You can also purchase these tokens at Harvey's Bakery and the Dover Chamber of Commerce.

EASYPARK
Don't want to deal with feeding the meter while you're having fun in the museum? Check out the EasyPark System. MORE INFO HERE >>



Can't visit in person?

Try this virtual museum scavenger hunt brought to you by GregWestPhotography.com and 3DNewEngland.pro.

Use your mouse or arrow keys to navigate the tour.

virtualtour.jpg#asset:11795



FAQs

When can I visit, and how much does admission cost?
The Museum is open Tuesdays through Saturdays with two play session available 9am-Noon or 1-4pm each day, and also open Sundays with one morning session available 9am-Noon. (Exhibits and surfaces are cleaned during and between each session.) Admission is $11 for adults and children aged 1 and older, $9 for seniors 65+, free for children under 12 months, and members. We offer many discounts, check out our discounts page for more information

How far in advance can I reserve and pre-pay for tickets?
We release reservations up to 10 days at a time. Every Sunday the dates for the following week will begin to be available to reserve. Saturdays fill up quickly.

If I'm running late and can't get to the museum at the start of my reserved play session, what should I do?
Don't worry if you can't get to the museum right at the start of the session. If you have a reservation we will let you in anytime you arrive within that play session. Please just keep in mind that if you arrive late, your play time is limited and we will still ask all visitors to leave at the end of the session so we can clean.

If we can't come on the date/time that we made reservations and pre-paid for what should we do? Refunds are not available unless: You are unable to visit due to an illness, and we are unable to reschedule your visit. In that instance, we will refund any payments if you notify us in advance of your scheduled visit. Please email questions@childrens-museum.org. If you did not pre-pay (if you are a Member or are paying with a discount), and can no longer visit on the date/time you made reservations for, please email us to reschedule your visit: questions@childrens-museum.org.

Why do I have to pre-pay online?
Pre-paying for your visit is becoming the standard for museums, and helps us keep the numbers of visitors per play session low. You must still make reservations even if you are a member or want to pay at the door with a discount.

I'm a Member, do I still have to make reservations? Yes please! To reserve member tickets, the Primary Member must first register (click Register at the top of the tickets page). If you are already registered, click "Sign in" at the top of the tickets page and sign in as the Primary Member. Reserve your tickets (please choose the regular "Adult", "Child", "Senior" ticket types, NOT the ticket types labeled "Adult w/discount (will pay at door)") and then show your membership card when you arrive at the Museum.

Has my Membership been extended?
Yes, your CMNH Membership has been extended to account for covering the time that the museum was fully closed due to COVID19. We have updated all membership records in our database to reflect this extension. When you visit the museum please have your membership card (even if it says it’s expired) OR a photo ID and our staff can verify your information. READ MORE >>

What if I don't have internet access or for some other reason cannot make reservations online?
If for whatever reason you are unable to reserve your spot, please email us at questions@childrens-museum.org. If you need to speak to us over the phone, please call and leave a message at 603-742-2002. Calls left Sunday - Tuesday will be returned on Wednesday for reservations that coming Thursday - Saturday. Calls left on Wednesday will be returned on Thursday.

I have a pass from my library. How do I reserve tickets and apply the discount?
After clicking on the date/time you want to visit, on the ticketing page choose the "Discount" options (Adult w/discount, Child w/discount, Senior w/discount) and we will process your admission, with proof of discount, when you arrive at the museum. EXCEPTION: If you see a promo code on your Library letter, choose the Adult, Child, Senior price types - not "Adult w/discount" etc., then add the promo code when you get to the shopping cart and pre-pay your balance. Bring your tickets to be scanned when you arrive.

I have a coupon, am a member of an ASTC or ACM Museum, have a free pass, pre-paid pass, EBT card, or other discount. How do I reserve tickets and apply the discount?
After clicking on the date/time you want to visit, on the ticketing page choose the "Discount" options (Adult w/discount, Child w/discount, Senior w/discount) and we will process your admission, with proof of discount, when you arrive at the museum. EXCEPTION: If you see a promo code on your pass/flyer, choose the Adult, Child, Senior price types - not "Adult w/discount" etc., then add the promo code when you get to the shopping cart

Why can't I add enough tickets to my cart?
If you cannot add as many tickets to your cart as you'd like, that means there are fewer tickets available than you are requesting. Please select another date and/or time when available.

I was only able to reserve and pre-pay for one ticket for the day and time we want to visit, but there are three of us. Can I just add the other two people to my reservation when we arrive?
No. If there was only one ticket remaining when you reserved and pre-paid for tickets, that means there was only one spot left before we hit our maximum capacity. We have a very strict headcount limitation for health and safety purposes and will not be able to admit you with additional guests. Please reserve a different day or time, and please email us at questions@childrens-museum.org to release/refund that ticket.

I reserved and pre-paid for tickets online. Where are my tickets?
You will receive a confirmation email after your ticket request is processed. In that email you will find a link to your e-tickets. If you pre-paid, please print or show us a copy of your e-tickets on your phone when you arrive at the museum. Museum Members, please still present your card when you arrive. Proof of any discounts will be checked when you arrive at the museum.

Our plans have changed, or someone in our party is sick. Can I use my tickets for a different date and time?
No. We have a very strict headcount limitation for health and safety purposes. When you reserve or pre-purchase tickets, those tickets are for that specific date and time, and we will not be able to admit you if you arrive on a different date or time. If you notify us prior to your scheduled visit, we can help you reschedule to a different date and time and up to two months after your initial reservation. Refunds will not be available unless a guest is unable to visit due to an illness, we are unable to reschedule your visit, AND you notify us in advance of your scheduled visit. Please email questions@childrens-museum.org.

Has the Museum instituted any new health and safety protocols due to COVID-19?

Yes.

  • Physically distancing - We encourage families to spread out and give other families space when playing in the exhibits. There are blue dinosaur footprints asking visitors to go in one direction up the ramp to the second floor.
  • Face coverings - All visitors over the age of 24 months and all staff must wear a face covering over their mouth and nose at all times in the Museum. Gaiters and bandanas do not qualify as acceptable face masks. We offer periodic, based on interest, after-hours sessions for visitors who cannot wear a mask due to medical reasons. Email neva@childrens-museum.org to learn more.
  • Frequent hand washing and sanitizing - The Museum has 17 hand-sanitizing stations and 12 sinks for hand-washing spaced throughout the building.
  • Ventilation - we have increased the air rate of exchange in our building to maximum levels and will keep windows open when possible to maximize air flow
  • Cleaning and disinfecting surfaces - Museum staff cleans and disinfects surfaces and frequently replaces all exhibit props with new sanitized sets. Some exhibits have been modified and items that are difficult to sanitize or that touch a visitor’s face or head have been removed. Disinfectant wipes are placed strategically around the Museum for visitor use, and staff continually clean high-touch surfaces during the day.
  • Staying home if you are sick - The Museum asks that all visitors and staff stay home if they are sick or experiencing any symptoms associated with COVID-19.

Thank you to museum sponsor:

Kennebunk
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